Privacy Policy

Who we are

LOFTZ is a brand of Abstract Tomorrow Unip. Lda, the data controller for personal data collected through loftz.net.

What we collect

When you send a booking or visit request we collect the details you provide: name, email, phone (optional), nationality, date of birth, occupation, gender and your requested dates.

We also keep a first-party, pseudonymous record of how the site is used (pages viewed, the page you arrived on, and the website or campaign that referred you), so we can see which channels lead to bookings. It is stored by us, is not shared, is not used for advertising, and holds no name, no account and no precise location (only a coarse country).

Separately, and only if you accept analytics cookies, we use Google Analytics for aggregate statistics.

Why we use it

To respond to and manage your booking or visit request, to confirm availability, to comply with legal obligations relating to tenancy, to measure which channels bring enquiries so we can improve the website, and, with consent, to run Google Analytics.

Legal basis

We process request data on the basis of steps taken at your request prior to entering a contract. Our first-party, pseudonymous website measurement runs under our legitimate interest in understanding and improving the site; it is privacy-preserving and you can object at any time. Google Analytics is used only with your consent.

Sharing

We do not sell your data. We share it only with service providers who help us operate (for example, our email and hosting providers) under appropriate safeguards.

Retention

We keep request data only as long as necessary for the purposes above and to meet legal requirements, then delete it.

Your rights

Under the GDPR you may request access to, correction or deletion of your data, object to or restrict processing, and lodge a complaint with the Portuguese data protection authority (CNPD).

You can contact us about this policy at henriquesantana@loftz.net.